Victoria Jazz Society

Privacy Policy

Privacy Policy

Effective Date: Feb 05, 2026

Below is the Privacy Policy for the Victoria Jazz Society (“we,” “us,” or “our”), producer of the TD Victoria International JazzFest and year-round music presentations in Greater Victoria. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

  1. Information We Collect

We collect personal information from you in three main ways:

  1. a) Newsletter Sign-up

When you sign up for our newsletter, we collect your email address and, if provided, your name. We use this information to send you updates, promotions, and news related to TD Victoria International JazzFest and Victoria Jazz Society year-round presentations.

  1. b) Ticket Purchase & Donations

When you purchase tickets or make a donation, we collect information necessary to process your order, including your name, phone number, email address, billing and shipping address, payment information, and any other details required by our payment processors.

  1. c) Membership Purchase

When you become a member of the Victoria Jazz Society, we collect information necessary to process your membership, including your name, phone number, email address, physical mailing address, payment information, and any other details required by our payment processors and the Societies Act of British Columbia.

  1. How We Use Your Information

We use your information to:

  • Provide and manage our newsletter.
  • Process your ticket orders and communicate with you about your purchase.
  • Improve our website and services.
  • Send marketing communications (only if you have opted in).
  • Comply with legal obligations and statistics reporting.
  1. Third-Party Services

We use trusted third-party service providers to help us operate the website and conduct our business. These may include:

  • Payment processors like Stripe for ticket sales, memberships and donations
  • Email marketing platforms like Mailchimp for newsletter distribution
  • Analytics services such as Google Analytics to understand website usage
  • Other service providers as needed

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated to keep it confidential.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  1. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access your data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Data portability

To exercise these rights, please contact us at [email protected]

  1. International Users

If you are located outside Canada or the US, please be aware that your information may be transferred to, stored, and processed in Canada or the US where our servers and service providers operate.

  1. Security

We implement reasonable security measures to protect your information but cannot guarantee absolute security.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.

  1. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected]